A 55-year-old girl, who works as a authorized advisor for a girls enterprise organisation, has accused the employees of JW Marriott Resort in Aerocity of holding her hostage for hours and harassing her when she complained of poor providers and sought time to settle the resort invoice.
The resort has denied all allegations as baseless.
“The JW Marriott New Delhi Aerocity strongly refutes the allegations made towards the resort within the involved matter and are cooperating with the related authorities of their investigation,” a spokesperson from JW Marriott informed PTI.
The spokesperson additional mentioned, “We function with the very best ranges of integrity, ethics and values that reach to all our companions, associates and friends. Given the matter is at present being dealt with by the police, we’re unable to supply any additional data.” The girl, who doesn’t need to be named, mentioned in her grievance to police that the resort employees verbally berated her and held her captive below the watch of two male staff, who always adopted her within the resort.
“Even after I went to the bathroom, they stored ready outdoors,” she wrote in her grievance, primarily based on which the Indira Gandhi Worldwide (IGI) Airport Police Station lodged an FIR.
In keeping with the FIR, written in Hindi, the dispute arose over cost of a invoice for an occasion held on December 26, 2022 for which the organisation had booked 94 rooms and halls within the resort. The agency paid Rs 55 lakh upfront for holding the occasion which was attended by folks from completely different components of the nation and overseas.
When the occasion concluded on December 31, 2022, the organisers complained of poor service and meals high quality.
Nevertheless, the agency made one other cost of Rs 25 lakh on December 31 and informed the resort it might pay the remaining sum on January 1, 2023 after checking all of the payments and adjusting the advance quantity.
The complainant alleged within the FIR that there have been some discrepancies within the room tariff and her organisation had sought time to examine payments totally because it had already paid 80 per cent of the invoice.
“We had 30 rooms booked until January 1 and we requested them to permit us to make the remaining cost by January 1 however they held me and another organisers hostage and didn’t enable us to depart the resort,” she mentioned within the FIR.
She mentioned it was solely after she dialled 1091, a helpline variety of Delhi Police for girls in misery, {that a} Sub Inspector was dispatched to the resort and she or he was let go of by the resort employees.
“It was solely at 12.10am that I used to be allowed to depart for house. The resort employees detained me illegally for a number of hours and harassed me the entire time,” she mentioned.
She has additionally alleged that throughout the occasion one of many cooks of the resort intentionally touched her in an inappropriate method for which she scolded him and he left.
“I don’t know his title but when he is available in entrance of me, I can recognise him,” she mentioned.
The girl informed PTI that the police didn’t file an FIR within the matter until April 11, regardless that the incident came about December final yr. Nevertheless, in line with the IGI police, they wanted her to make clear a few of the factors in her preliminary grievance however she was too busy to return to the station, and when she did go to it on April 11, they filed an FIR.
